One Accountable Partner from Requirement Study to Support

NexLumen can deliver full turnkey IT projects. Customers can appoint NexLumen as the primary technology partner to plan, design, supply, implement, integrate, test, train, commission, document, support, and maintain the solution.

Eight-Phase Delivery Model

01 — Discovery & Requirement Study

Understand business problems, current systems, compliance requirements, users, risks, and desired outcomes.

02 — Solution Design & Architecture

Prepare the technology architecture, integration approach, security model, implementation plan, and project scope.

03 — Supply & Implementation

Supply and implement required software, hardware, cloud resources, infrastructure components, cybersecurity tools, or related platforms.

04 — Integration & Customization

Connect systems, automate workflows, customize modules, migrate data, and make components work as one connected solution.

05 — Testing & Quality Assurance

Conduct functional testing, integration testing, security validation, user acceptance testing (UAT), and issue resolution.

06 — Training & Knowledge Transfer

Train administrators, technical teams, users, and management teams to support adoption and operational readiness.

07 — Go-Live & Commissioning

Deploy the solution into production, stabilize operations, and support users during the transition period.

08 — Support & Continuous Improvement

Provide helpdesk support, preventive maintenance, monitoring, enhancements, annual maintenance, and managed services.